Payment Policy

Payment Policy

At Thinks Smart, we are committed to providing a safe, transparent, and convenient shopping experience. This Payment Policy explains the payment methods we accept, how payments are processed, and other important information related to purchases made through our website, thinkssmart.com.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

  • Google Pay

The payment methods available to you may vary depending on your country, device, currency, and other factors. All payment options available for your order will be displayed during checkout.

2. Payment Authorization

By placing an order on our website, you confirm that:

  • You are authorized to use the selected payment method;

  • The billing information you provide is accurate and complete;

  • You authorize Thinks Smart and its payment service providers to charge the total amount displayed at checkout.

Your order will only be processed after the payment has been successfully authorized or approved by the applicable payment provider.

In some cases, your bank, card issuer, or payment provider may require additional verification before approving the transaction.

3. Payment Processing

Payments made through Thinks Smart are processed through secure third-party payment service providers.

Depending on the payment method selected, your transaction may also be subject to the terms, privacy policies, security procedures, and processing requirements of the applicable payment provider.

Thinks Smart does not control payment authorization decisions made by banks, credit card companies, PayPal, Apple Pay, Google Pay, or other financial institutions.

4. Currency

Our website may display prices in different currencies depending on your selected country or region.

The currency and total amount applicable to your purchase will be displayed at checkout before you complete your order.

If your payment method is issued in a currency different from the currency used for your purchase, your bank or payment provider may apply its own currency conversion rate or foreign transaction fees.

Any currency conversion fees or charges imposed by your bank, card issuer, or payment provider are the responsibility of the customer.

5. Prices and Charges

The total amount charged for your order will be displayed at checkout before payment is completed.

Where applicable, the total may include:

  • Product prices;

  • Shipping charges;

  • Taxes;

  • Duties or other applicable charges displayed during checkout.

We recommend reviewing your order carefully before completing your purchase.

6. Payment Declined or Failed

A payment may be declined or fail for several reasons, including:

  • Incorrect card or billing information;

  • Insufficient funds;

  • Expired payment method;

  • Bank security restrictions;

  • International transaction restrictions;

  • Fraud prevention measures;

  • Payment provider authorization issues.

If your payment is declined, please verify the information entered or contact your bank or payment provider.

You may also attempt to complete your purchase using another payment method available at checkout.

7. Payment Verification and Fraud Prevention

To protect our customers and our business against unauthorized transactions, fraud, and other suspicious activity, we reserve the right to perform additional verification before processing an order.

We may request additional information to confirm the identity of the customer or the validity of the payment.

If we are unable to verify a transaction, we reserve the right to cancel the order and issue a refund when applicable.

Orders identified as fraudulent, unauthorized, or presenting a significant security risk may be canceled without prior notice.

8. Order Confirmation

After a successful purchase, you will receive an order confirmation at the email address provided during checkout.

An order confirmation does not necessarily mean that an order has been finally accepted or shipped.

We reserve the right to cancel an order in situations including, but not limited to:

  • Payment authorization failure;

  • Suspected fraudulent activity;

  • Incorrect pricing;

  • Product unavailability;

  • Incorrect or incomplete customer information;

  • Technical or processing errors.

If an order that has already been paid is canceled by us, the applicable amount will be refunded to the original payment method.

9. Refunds

Approved refunds will generally be issued to the same payment method originally used for the purchase.

Once a refund has been processed by Thinks Smart, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

Please refer to our Refund Policy for complete information regarding eligibility, returns, cancellations, and refund procedures.

10. Duplicate or Incorrect Charges

If you believe you have been charged more than once for the same order or notice an incorrect charge, please contact our Customer Support team.

Please provide your order number and any relevant transaction information so that we can investigate the issue.

11. Chargebacks and Payment Disputes

If you have a question or concern regarding a payment or order, we encourage you to contact our Customer Support team before initiating a chargeback or payment dispute.

We will make reasonable efforts to investigate and resolve legitimate payment issues.

In the event of a chargeback or payment dispute, we may provide the applicable bank or payment provider with information relating to the transaction, including order records, payment information, shipping information, tracking details, communications, and other evidence necessary to respond to the dispute.

12. Payment Information Accuracy

Customers are responsible for providing accurate and complete billing and payment information.

We are not responsible for delays, payment failures, or order cancellations caused by incorrect, outdated, or incomplete payment information provided by the customer.

13. Changes to This Payment Policy

We reserve the right to modify or update this Payment Policy at any time.

Changes will become effective when the updated policy is published on our website.

We recommend reviewing this page periodically for any updates.

14. Contact Us

If you have any questions about payments, charges, or transactions made through our website, please contact us:

Thinks Smart
Sobreira Digital LLC
7345 W Sand Lake Rd
STE 210, Office 1071
Orlando, Florida 32819
United States

Email: support@thinkssmart.com

Customer Support Hours:
Monday through Saturday
10:00 AM – 6:00 PM CST