Privacy policy

Last updated: January 6, 2026

Thinks Smart operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"). The Services are powered by Shopify. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.

This Privacy Policy is designed to comply with applicable privacy and data protection laws, including:

  • United States privacy laws (including the California Consumer Privacy Act as amended by the CPRA and similar state laws),
  • UK GDPR and the Data Protection Act 2018,
  • EU General Data Protection Regulation (GDPR),
  • New Zealand Privacy Act 2020, and
  • Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you confirm that you have read and understood this Privacy Policy.

Personal Information We Collect

"Personal information" means information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual. It does not include information that has been anonymized or de‑identified.

Depending on how you interact with us and where you reside, we may collect the following categories of personal information:

  • Contact Information: Name, billing and shipping address, email address, phone number.
  • Payment and Financial Information: Payment card details and transaction information. Payment processing is handled securely by third‑party payment processors; we do not store full payment card numbers.
  • Account Information: Username, password, preferences, and settings.
  • Transaction Information: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled, and order history.
  • Communications: Information you provide when contacting customer support or communicating with us.
  • Device and Technical Information: IP address, browser type, device identifiers, operating system, and network information.
  • Usage Data: Information about how you interact with the Services, including pages viewed and actions taken.

Sources of Personal Information

We collect personal information from:

  • You directly, when you create an account, place an order, contact us, or otherwise provide information;
  • Automatically, through cookies and similar technologies when you use the Services;
  • Service providers, such as payment processors, analytics providers, and fulfillment partners;
  • Business partners and third parties, where permitted by law.

How We Use Your Personal Information

We use personal information for the following purposes, based on applicable legal grounds such as contract performance, legal obligations, legitimate interests, and consent where required:

Providing and Improving the Services

  • Process payments and fulfill orders
  • Manage accounts and customer relationships
  • Arrange shipping, returns, and exchanges
  • Personalize your shopping experience
  • Improve our website, products, and services

Marketing and Advertising

  • Send marketing communications (where permitted by law)
  • Display relevant advertisements and product recommendations
  • Measure the effectiveness of marketing campaigns

You may opt out of marketing communications at any time.

Security and Fraud Prevention

  • Protect accounts and transactions
  • Detect and prevent fraud or misuse of the Services
  • Ensure platform security and integrity

Legal and Compliance Purposes

  • Comply with applicable laws and regulations
  • Respond to lawful requests from authorities
  • Enforce our terms and policies

Disclosure of Personal Information

We may disclose personal information in the following circumstances:

  • Service Providers: Including Shopify, payment processors, hosting providers, analytics providers, customer support, fulfillment, and shipping partners.
  • Marketing and Advertising Partners: Where permitted by law and subject to your rights and preferences.
  • Affiliates: Within our corporate group.
  • Legal and Business Transactions: In connection with mergers, acquisitions, insolvency, or legal obligations.
  • With Your Consent: Where you direct or authorize us to share information.

We do not sell personal information in exchange for money. Some disclosures may be considered "sharing" for targeted advertising under certain US state laws.

Shopify

Our store is hosted by Shopify, which processes personal information to provide and improve the Services. Shopify may process your personal information as an independent controller for certain purposes, including platform analytics and security. To learn more, visit Shopify’s privacy notice at https://privacy.shopify.com.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the Services, analyze performance, and support advertising. Depending on your location, you may have the right to manage cookie preferences through browser settings or consent tools.

Global Privacy Control (GPC) signals are recognized where required by applicable law.

Children’s Privacy

The Services are not intended for children under the age of 16 (or the age of majority under applicable local law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

We implement reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access or know what personal information we hold
  • Right to correct inaccurate personal information
  • Right to delete personal information
  • Right to data portability
  • Right to object to or restrict processing (UK/EU)
  • Right to withdraw consent where processing is based on consent
  • Right to opt out of targeted advertising or certain data sharing (US)
  • Right to lodge a complaint with a data protection authority

We will not discriminate against you for exercising your rights. We may need to verify your identity before processing requests.

International Data Transfers

We may transfer personal information to countries outside your country of residence. Where required (including for the UK and EU), we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Where required by law, we will provide additional notice.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: support@thinkssmart.com
Phone: +1 407 627 1628
Address: 7345 W Sand Lake Rd, STE 210 Office 1071, Orlando, FL 32819 USA

For the purposes of applicable data protection laws, Thinks Smart is the data controller of your personal information.